FAQ
How do I establish service?
If you would like to establish new service,
please come to our office at 122 Durwood Road (Directions)
and fill out the application for service. You will also be asked
to complete a cross connection survey sheet, which will alert
us (and our customers) to possible cross-connection situations
that may exist on the property. All fees are due when you apply.
How much does it cost to establish service?
Both homeowners and businesses pay a non
refundable $35.00 service charge every time an account is opened. A utility deposit of $100.00 may be collected for each new customer who does not own the property being served.
Additionally, other charges including, meter set fees, sewer
tap and connection fees, and/or special service area fees, may
apply depending on the situation. See our Rate Schedule or call
us with specific information requests.
What if I am moving within the district?
You will need to come to our office and complete
a new application form every time you establish new service
in our district.
What will I pay for water and wastewater
service?
The minimum bill for water only (if wastewater service is not
available) is $7.15 a month and includes 2000 gallons of water.
All water consumption over 2000 gallons a month is billed at
the rate of $2.41 per 1000 gallons.
Wastewater charges are based on the customer’s water usage.
The minimum wastewater bill, however, is $15.60 a month with
a maximum residential charge of $39.45 a month. Please see our
Rate Schedule section for a complete
explanation of rates and charges.
Do you accept credit cards?
Yes, you can pay your monthly charges with
either Master Card, Visa, cash, check, money orders, or have
it automatically drafted from your checking account each month.
A $20.00 service charge will be applied to all
checks returned because of insufficient funds or a closed account.