Customer Service

Customer Service You Can Count On

Our Customer Service team averages 182 customer care calls per day. We are here to help. We can be reached Monday through Friday, 8 a.m. to 4:30 p.m.

First Utility District


Fax: (865) 675-4955


In the event of an after hours emergency, please call (865) 966-9021 for assistance. Our phones are answered 24 hours a day. For information on how to pay your bill, click here